Policy Highlights:

1. Reservation and Booking:

  • Reservations can be made via phone, WhatsApp, or email.
  • A valid driving license and government-issued photo ID (Aadhar/PAN) are mandatory for booking.
  • Bookings are subject to vehicle availability.
  • The booking amount is to be paid in full at the time of vehicle pickup.

2. Driver Eligibility:

  • The primary driver must be at least 23 years old and hold a valid driving license for a minimum of 2 years.
  • Additional drivers must also meet the age and license requirements.

3. Security Deposit:

  • A refundable security deposit of INR 5000/- is required at vehicle pickup.
  • The deposit is returned upon the safe return of the vehicle.
  • Extra charges for tolls/other state permits may apply.

4. Fuel Policy:

  • Vehicles are provided with a full tank of fuel.
  • Customers must return the vehicle with the same fuel level.

5. Insurance:

  • All vehicles are covered by comprehensive insurance, including third-party insurance.
  • Losses to third parties due to accidents are not covered by BLR Jolly Rides.

6. Late Returns:

  • A 1-hour grace period is allowed for late returns.
  • Late returns beyond the grace period incur additional charges for the next day.

7. Maintenance and Repairs:

  • Any vehicle issues must be reported immediately.
  • Customers are responsible for paying for any scratches or damages during the rental period.

8. Traffic Violations and Fines:

  • Customers are liable for any traffic violations and fines during the rental.
  • Speed limits are 80 km/h in the city and 110 km/h outstation. Exceeding these limits will incur a Rs 1000/- fine, deducted from the security deposit.

9. Cancellation Policy:

  • Cancellations made 7 days in advance are eligible for a full refund.
  • Late cancellations are not refundable, but the trip can be postponed subject to car availability.

10. Customer Support:

By renting a car from BLR Jolly Rides, you agree to abide by the terms outlined in this policy.

Open chat
Hello
Can we help you?